Embraer Executive Jets will participate at the upcoming Aero India event in Bangalore, India from 18 – 22 February 2015. It will have on static display some of its business jets that are being operated by its Indian customers. In conjunction with the event, Embraer Executive Jets will host a press briefing on the eve of Aero India, on 17 February.
India is home to aircraft from all three of Embraer’s business units – Embraer Commercial Aviation, Embraer Executive Jets and Embraer Defense & Security.
“India is the country in Asia Pacific that has the widest portfolio of Embraer Executive Jets – from the Phenom 100E to the Lineage 1000 – with 20 jets in operation,” said Claudio Camelier, Vice President of Sales & Marketing, Asia Pacific and Middle East for Embraer Executive Jets. “These business jets are used by a number of corporations, private charter services, individuals, and government entities to increase travel efficiency. Its widespread appeal reflects the strength of our aircraft’s reliability, exceptional performance and comprehensive customer support.”
Embraer Executive Jets is the only business jet manufacturer to produce a full range of aircraft solutions from the entry-level Phenom 100E to the ultra-large Lineage 1000E. Its aircraft have received numerous international design and innovation awards from top luxury and aviation publications for setting a new standard for business aircraft.
Embraer Executive Jets’ excellence in customer support has also been recognised globally – it has risen through the ranks of the industry-wide AIN Product Support Survey and currently holds the top spot.
There are multiple Embraer Authorised Service Centres across India and these centres are closely supported by Field Support Representatives based in the country and Embraer’s Customer Support and Services organisation in Singapore -- Embraer Asia Pacific’s regional headquarters. There is also a Regional Distribution Centre in Singapore that manages the inventory of spare parts and distributes it to locations where it is needed. This structure is complemented by a 24-hour Customer Contact Centre at Embraer’s headquarters in São José dos Campos, Brazil which monitors and serves customers’ needs across the globe.